Booking and Payment

Security Code


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HOW TO BOOK ?

  • Choose which Lombok Day Cruise activity you want to have
  • Fill The Booking Form provide and make sure you put valid email address, so we can reply after received your Tour or Activity booking request.
  • After we received your Tour or Activity booking request we will reconfirm again your booking request, to make sure all request is correct.

Fill with hotel name if you already have place to stay, so w e will not missed the pick up, if not just leave it blank


TERMS PAYMENT

  • Payment on the day it self
  • Get special price for group booking ( more then 3 persons)
  • For group booking will need to put some deposit 20% for guarantee the booking or you can pay of total in arrival day

BANK ACCOUNT 

  • Bank Name         : Bank Rakyat Indonesia (BRI)
  • Account No         : 4692-01-021753-53-6
  • Account Holder  : Rasnawadi 
  • Account Holder Address:  dusun ancak barat kel karang bajo kec bayan, 
  • Bank Address    : 4692 Unit tanjung Mataram
  • Swift Code / Postal Code   : BRINIDJA

And you can deposit via  Western Union to account as below  :

  • Name          :Rasnawadi 
  • ID Number : 5208043112890124
  • Address       : Dusun Ancak Barat, RT/RW 002/000,
  • Kel/Desa     : Karang Bajo Kecamatan Bayan Lombok Utara NTB Indonesia 83354

PAYPAL ID

herorinjani@gmail.com (payment via paypal  charges 5%) 

CV. RINJANI HERO PAYPAL 

Please ensure you include the correct invoice number or sent us the remittance form of the transfer so we can confirm your payment.


CANCELLATION POLICY

  • A Week advanced to cancel it is 15 % in charge
  • 5-4 days advanced to cancel it is 35 % in charge
  • Cancellation fee to 50% of the TOTAL payment will be charged if a confirmed booking is cancelled within one day prior to clients pick up
  • Cancellation on the day will charge 100% from the Total Payment
  • No-Show will be charge of 100% of the TOTAL payment

PRIVACY POLICY

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way. We takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking.


Booking and Payment Procedure

Easy-peachy! You are only required to choose the options of packages we offer and fill in the booking form provided by each package and email it to us. Should there be any inquiries regarding the packages we offer, we will gladly help you out. After you are done with booking process, we are going to send you our bank account and you just need to pay via bank transfer to the account we attach at the email we send you. You are required to transfer 35% of total payment of the agreed package. Please kindly enclose the email with payment/transfer receipt. We will send you the invoice as a proof that your deposit payment has been succeeded. The deposit you pay will be allocated for hotel warrant, pick-up payment and trekking equipment you will be needed such as certificate, trekking suit etc.

This policy is stipulated for the sake of both parties and commitment that both parties have been made.


Your Arrival

As soon as you arrive in Lombok or at tourism objects in Lombok, we will pick you up and take you to our office or to the hotel you will spend your nights. We will welcome you at our office or the hotel where you stay during your trip in Lombok happily. We are also going to welcome you with the welcome drinks and snacks as a response of our gratitude and concern to all of our clients. Then, we are going to explain you about the program we agreed before. After that, our guide will take you to Senaru Waterfalls, coffee plantation, Senaru traditional house or to watch sunset at the beach and also dinner in my house like family.